Option 1 — Delete in the app (recommended, instant)
- Open BiteCoach on your phone
- Tap the Profile tab in the bottom navigation
- Scroll to the bottom and tap Delete account
- Confirm. Your account and data are permanently removed.
Option 2 — Email us
If you can't access the app (lost your phone, account locked, etc.) email devmusman07@gmail.com from the email address you used to sign up. Include the subject line “Account Deletion Request”.
We will verify your identity (by sending a confirmation link to your registered email) and then delete your account within 7 business days. You will get a confirmation email once the deletion is complete.
What gets deleted
When you delete your account we permanently remove:
- Your profile (name, email, password hash, date of birth, height, weight, dietary preferences, allergies, goals)
- All meal logs, scanned food photos, and macro history
- All AI coach chat history
- Generated meal plans and workout history
- Device tokens for push notifications
- Authentication sessions
What we keep (and for how long)
We retain a small amount of information after deletion to meet legal and operational obligations:
- Billing records (if you ever purchased Pro): kept for up to 7 years to comply with tax and accounting laws
- Abuse and security logs: anonymised IP addresses and request logs are kept for up to 90 days to protect the service from attack
- Aggregated, anonymised analytics:usage metrics that can't be linked back to you (e.g., “total scans this month”) are retained indefinitely
None of the retained data is personally identifiable in a way that could be tied back to you after deletion.
Deleting individual data without deleting your account
If you only want to remove specific information (e.g., a meal log or chat message), you can do that inside the app without deleting your whole account:
- Meal logs: Open the meal → tap the menu → Delete
- Chat history: Coach tab → Settings icon → Clear conversation history
- Profile details: Profile → Edit profile / Edit goals
Questions
For anything about account deletion, data handling, or privacy: devmusman07@gmail.com. See also our Privacy Policy.